Bill Payment

South Rains Special Utility District offers a wide variety of convenient payment options for our customers. Simply choose the option that best suits your needs.

Security & Privacy
We respect and are committed to protecting your privacy. Your payment and personal information is always safe.  Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions.  It encrypts all of your personal information, including credit card number, name and address, so that it cannot be read over the internet.  We will not sell your information to anyone. 

Refunds

All refunds will be provided as a credit to the credit card used at the time of the transaction.

 

Payment Through Our 800 Number

You may pay your bill by calling our 800 number 24 hours a day at (855) 782-5899. We accept Visa, MC, Discover, and ACH.

 

Payment By Mail

If paying by check or money order through the mail, please send all payments with your payment coupon. To avoid late fees, please mail your payment at least five-seven business days before the due date specified on your bill.

 

Automatic Bank Draft

The worry-free way to pay your water bill. With this service, the amount of your monthly bill is automatically deducted from your bank account and credited to your utility account. There is no set-up fee or charge associated with this method of payment. To set up Automated Bank Draft, simply download and fill out the BANK DRAFT Form located in the Forms & Reports Section and drop it off or mail it to our office, along with a voided check.

 

Payment Drop-off Location

You may pay your bill in person at our office address. We accept cash, check, or money orders. To avoid longer wait times, please note that Mondays, Fridays and the first day after a holiday are normally very busy.  We also have a Drop Box at our office for your convenience for payments made after hours.  In addition, we now accept payment with VISA, MASTERCARD, & DISCOVER credit cards; however there is a 3% surcharge for all credit card transactions to cover the cost of processing them.

 

Payment Through Financial Institution Online Bill Pay

Many financial institutions such as major banks offer their customers the ability to pay their bills via an online bill payment service (through your bank's website). Normally, these services debit the customer's checking or savings account to pay the bill. Depending on the financial institution, they may or may not charge a fee for the service. Payments may take up to seven business days to post to the customer's account. Please consult with your bank for more information.

Payment Address

South Rains Special Utility District
PO Box 95 - 121 N. Dunbar Lane
Emory, TX 75440